My main focus to make us different from our competition, was the personal rapport I build with each one of my tenants who we look after.
Before any of them have rented my property, I always like to get to know more about them as a person and be as flexible as possible with understanding their house needs and budget.
This has helped me with building long term relationships with current tenants and previous ones. After all, as a landlord myself, I am putting my trust in them to look after my house so I want the same for other landlords too !
I base my model as an online agent, and most of our communication is done via what’s app messaging, phone & email. Our tenants love this method, because they are not restricted to office hours only and therefore can expect a faster response back.
This also allows us to be cost effective with our pricing and of course most importantly value for money.
We pride ourselves on top customer service for Landlords & Tenants, and always want to be recommended to others by past clients & tenants.